OPPO AED Ukraine implement the free door to door service
Today OPPO AED Ukraine announced that from now on, to obtain warranty or non-warranty service gadgets brand no longer need to contact the service center. Customers who have purchased the official gadgets of ORRO, you can send the device through the offices of the «New mail» or by calling the courier on the house. Shipping in both directions is free for the client.
OPPO AED Ukraine has decided to simplify the procedure of contacting a service centre not only for the period of isolation. But since the government has decided to extend the quarantine until may 11, this decision is very important: the schedule of public transport is still limited, moreover, consumers tend to go outside only on urgent business.
It should be noted that free door to door service is provided only for gadgets purchased in Ukraine in stores official partners of ORRO.
Gadgets can be sent in for repair from any branch of the «New mail» or by calling the courier home phone 0800-500-609 through the official website or the app «New Mail». The device must be sent at the address: Kyiv, office No. 55, LLC «DZHENERAL SERVCES», EDRPOU 40396851, Mishchenko Alexey, tel 0631814094.
When making the departure of the «New mail» you should specify an insurance amount equal to the cost of the gadget and also the model that is sent, a description of the defect and details for return shipping. In addition, for quick and quality service in the package must include the following: the goods as a complete package, a receipt of purchase, the completed guarantee card, a copy of your passport and a written claim to the transfer of the unit for repair. The complaint should specify the time of the transfer, the model and serial number (a for smartphone — IMEI), a description of defects of the goods and consent to the processing of personal data in a free form.
The offices of OPPO service centers continue to operate in normal mode. Information about authorized service centers can be found on the official website of ORRO Ukraine.